Topics covered: WiMAX as an emerging standard protocol, Web 2.0 standards, Vendors to the contact centers, Uncertainty about the economic slowdown, The enterprise software spending cycle, Streamlining of costs, Smaller companies, Service-oriented architecture, Providers of transaction IT solutions, Positive cash flow, Packaged software for telecom carriers and the enterprise market, Long distance wireless communications and content delivery, Intense competitive environment, Enterprise providers of software modernization solutions, Communications software and IT services, Both top and bottom line growth
