Industry & Services >> CEO Interviews >> June 12, 2002

Steven Rolls – Convergys Corporation (cvg)

STEVEN G. ROLLS is Executive Vice President of Global Customer Management and Employee Care businesses of Convergys Corporation. He has responsibility for the company's Employee Care Group, which provides comprehensive human resource function outsourcing services and systems support for global corporate and government employees. Mr. Rolls reports to James F. Orr, Chairman, President and Chief Executive Officer of Convergys, and is located in Cincinnati, Ohio. Prior to his current position, he spent 17 years with B.F. Goodrich, where he served as the company's Vice President and Controller, as Chief Financial Officer of its Canadian and Aerospace businesses and as the assistant treasurer. In addition to his experience with B.F. Goodrich, he has held marketing positions at Alberto-Culver, one of the country's leading manufacturers and marketers of personal care and household products and has held sales positions at Wilson Sporting Goods. In addition to his responsibilities with Convergys, Mr. Rolls is also a member of the Miami University Business Advisory Council, and he serves on the Board of Directors for Bethesda, Inc., Bethesda Foundation, Inc., and Beech Acres. He also served as a major group leader for United Way's 2001 Greater Cincinnati area campaign. Mr. Rolls holds a Bachelor's degree in Business Administration from Miami University and a Master's degree in Business Administration from Ohio State University. Profile
TWST: Can we start with a history and quick overview of Convergys?

Mr. Rolls: Convergys became a public company in August 1998 at which

time we did an IPO and issued about 15 million new