Technology >> CEO Interviews >> September 15, 2003
Named one of the 10 Most Influential People in CRM by Sales and
Marketing Automation magazine, RICHARD T. BROCK founded and serves as
Chairman and CEO of Firstwave Technologies, Inc. Firstwave, a leading
provider of Web-based, industry-focused Customer Relationship Management
applications, was started by Mr. Brock in 1984 to address the needs of
companies seeking a complete solution to automate their sales, marketing
and customer service. His entrepreneurial spirit has resulted in
Firstwave establishing an international presence and serving over 200
companies in 20 countries. Mr. Brock has also played a significant role
in the development and management of several companies. He founded
Brock Capital Partners, a capital investment firm, and is a director of
Datastream Systems, Inc., a leading provider of maintenance software.
Prior to his originating Firstwave, Mr. Brock founded and served as CEO
of Management Control Systems, a software provider for CPA firms that is
now a division of Research Institute of America. In addition, he has
held board positions with three other companies. Formerly the Chairman
of the Technology Association of Georgia, Mr. Brock has assumed numerous
industry leadership positions and has received many accolades through
his entrepreneurial career. He has served as President and Board Member
of the Business & Technology Alliance, President of the Entrepreneur's
Division and Board Member of the Information Technology Association of
America, President and Board Member of the Southeast Software
Association, Chairman of Georgia High Technology Month and Board Member
of the Technology Executives Roundtable. Mr. Brock was named Georgia's
High Technology Entrepreneur of the Year in 1990. A Certified Public
Accountant, Mr. Brock received his MBA from Louisiana State University
and his BS from Spring Hill College. Profile
bring us up to date as to what has transpired with your company since we
spoke in November 2002?
Mr. Brock: I'd say it's
