Consumer >> Analyst Interviews >> September 23, 2002
PETER ABELL is responsible for managing AMR Research, Inc.'s
Retail Industry Service and ensuring that the research focuses on
key retail industry issues. His personal areas of expertise
include promotion management, customer loyalty, standards in
retail technology and all store level systems. Mr. Abell has more
than 25 years of retailer, retailer-vendor and industry
consulting experience. Prior to joining the firm, he operated his
own consulting firm and developed Electronic Data Interchange
Standards in conjunction with Arthur D. Little for the food
distribution industry and other industries that use UPC and/or
EAN for information exchange. He has worked extensively for Jewel
Companies, first as Representative to the UPC Committees during
the selection process for UPC, then as their Advanced Development
Manager. Mr. Abell earned a Bachelor's degree in Engineering from
the U.S. Naval Academy and credits toward a Master's degree from
the University of Chicago. Profile
TWST: Would you begin by telling us about the work you do on theretail service industry at AMR Research?
Mr. Abell: AMR Research's retail practice works with large
retailers all over the