Technology >> Analyst Interviews >> March 22, 2004
ROBERT P. MAHOWALD manages research in the areas of messaging and
collaboration for IDC, as part of IDC's Collaborative Computing
practice. Of special focus to him are instant messaging, unified
messaging/communications, standalone e-mail and related applications,
content and document delivery, and conferencing applications and
services. Mr. Mahowald's writing forecasts these markets, and
identifies trends and developments affecting related vendors,
technologies, and products. Mr. Mahowald serves as a subject matter
expert for various publications and trade journals, such as The Wall
Street Journal, USAToday, The New York Times, and Investor's Business
Daily, and is a frequent speaker on messaging trends and technology at
various industry seminars and conferences such as InternetWorld. Mr.
Mahowald has also been a guest on such television programs as CNBC and
CNET TV. Prior to joining IDC, Mr. Mahowald was a media analysis officer
within the Department of Defense. Mr. Mahowald earned his BA from the
University of Iowa, in Iowa City, Iowa., and his MA from Wesleyan
University, in Middletown, Connecticut. Profile
TWST: Let's look at the big picture. What's gone on in conferencing overthe past year or two that is important from your perspective?
Mr. Mahowald: There's been a great deal of market