Technology >> CEO Interviews >> April 1, 2003
KENNETH TUCHMAN is Chairman and Chief Executive Officer of
TeleTech Holdings, Inc. Mr. Tuchman is a pioneer in modern
customer management practices and a leading authority on customer
relationship management. In 1982, he founded TeleTech, the first
firm to depart from the traditional model of the teleservices
industry, to focus on the more expansive concept of strategy and
execution across the entire customer lifecycle. Mr. Tuchman's
customer-centric approach revolutionized the industry, and
TeleTech's explosive growth helped fuel a highly anticipated
initial public offering (voted NASDAQ's most successful IPO in
1996). Mr. Tuchman has served as Chairman of the Board of
Directors and Chief Executive Officer for TeleTech since its
formation. Mr. TeleTech has grown to become the world's largest
global provider of customer relationship services, and, under
Tuchman's leadership, continues its dominance as the foremost
innovator in the customer relationship management marketplace. Profile
November?
Mr. Tuchman: TeleTech is a leading global provider of customer
management services and solutions, assisting Global
