Technology >> CEO Interviews >> October 26, 1998
James A. Harrer is the Founder, President, CEO and Chairman of the Board
of Mustang Software, Inc. (Nasdaq:MSTG). Before the mass-market
adoption of the Internet, Mustang was the premier supplier of BBS
(Wildcat!) and communications (Qmodem) software in the world. Today,
Mustang is the leading supplier of enterprise E-Mail Management
solutions ' completing a full reinvention of the company under Mr.
Harrer's leadership. The Internet Message Center (IMC), Mustang's
flagship solution, manages web-based inquiries and corporate e-mail
(sales@xyz.com support@xyz.com) for complete enterprise management of
Internet-based customer interactions. Mr. Harrer's primary role is
leading the vision team, which drives current and future product
development. Mr. Harrer also plays a major role on the Sales and
Marketing teams, offering veteran leadership to these rapidly expanding
groups. Additionally, Mr. Harrer serves as a key team leader for the
"Services" division of the company. Mr. Harrer prides himself as a
'hands on' manager, often leading sales presentations to Fortune 500
companies and can often be found onsite for many of the final "sign-
offs" of the full turnkey solutions offered by the Mustang Services
division. When not working, Mr. Harrer enjoys spending time with his
family and can be found playing head-to-head multi-player strategy games
against his ten year-old son. Mr. Harrer also enjoys Tennis, Scuba
Diving and Weightlifting. Mr. Harrer also donates his time to the Civil
Air Patrol Cadet Program where he teaches young people the art of
Military Leadership. Profile
TWST: How about if we start out with kind of an overview of MustangSoftware?
Mr. Harrer: Mustang Software's focus is on building world class e-mail
and web response systems. Our goal is to