Financial Services >> CEO Interviews >> June 27, 2023
Gavin Michael has served as the Chief Executive Officer and a director of Bakkt Holdings Inc. since January 2021. Dr. Michael has served as President since December 2021. Prior to joining Bakkt, from November 2016 until April 2021, Dr. Michael was the Head of Technology for Citi’s Global Consumer Bank, responsible for the long-term strategic direction, planning and management of Citi’s global technology organization, execution of its cloud architecture, data and service strategies, and driving digitization efforts to accelerate speed to market. Before joining Citi, from April 2013 until November 2016, Dr. Michael was Head of Digital for Consumer & Community Banking at Chase, where he was responsible for all aspects of the digital business, including the Chase Mobile App and Chase Online. Dr. Michael was also previously the Chief Technology Innovation Officer at Accenture, the IT director for Lloyds Banking Group’s retail banking business, and Head of Strategy and Architecture at National Australia Bank. He has also held senior technology roles at IBM and served as a Director of Avanade, Inc. Dr. Michael earned a Ph.D. in Computer Science from Australian National University and a bachelor’s degree from the University of Western Australia. Profile
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TWST: Mr. Michael, as you’ve never spoken with The Wall Street Transcript before, would you start with the company’s background and history?
Mr.