Industry & Services >> Analyst Interviews >> November 5, 2002
JEFF NEVINS of First Analysis specializes in research and investment in
CRM products and services and IP telephony-based carriers. He provides
research coverage of leading publicly traded companies in his sectors.
Prior to joining First Analysis in 2000, he spent two years as an
analyst at ABN Amro Bank N.A., where he supported all industries in a
commercial lending division. He earned a Bachelor's degree in Finance
with honors from DePaul University. He holds the CFA charter. Profile
BRIAN BOYER is a Senior Vice President at First Analysis
Securities Corp., coordinating research and investment in
enhanced communications, emerging carriers, IP telephony, and
customer relationship management. His responsibilities include
serving on or advising the Boards of Directors of First Analysis
private capital portfolio companies, and he coordinates research
coverage of leading publicly traded companies in his sector.
Prior to joining First Analysis in 1988, he was a management
consultant with Corporate Decisions Inc. in the electronics,
healthcare, and information services industries. Earlier, he
worked as a Software Engineer for Kaman AviDyne. He earned an MBA
in Operations Management and International Studies from the
Wharton School and a Bachelor's degree in Mechanical engineering
from Dartmouth College. He holds the CFA charter. Profile
TWST: Would you begin with a quick overview of what you cover?Mr. Boyer: We cover two main sectors, CRM software products and
CRM service providers, both of which are mainly focused on