Michael A. Brochu

MICHAEL A. BROCHU, Chairman, President and CEO of Primus Knowledge Solutions, Inc., is an experienced strategic manager of high-growth companies. Mr. Brochu joined Primus as its President and Chief Executive Officer in October 1997. He was appointed Chairman of the Board of Directors in February 1999. Prior to joining Primus, Mr. Brochu was President and Chief Operating Officer of Sierra On-Line Inc., one of the worlds largest publishers of interactive entertainment, educational, and home productivity software. He also served as Senior Vice President of Sierra On-Lines parent, CUC International Inc. Before he joined Sierra On-Line, Mr. Brochu was Chief Financial Officer and Chief Operating Officer at Burlington Environmental, Inc., a company he transitioned from a $27-million regional environmental firm into a $135-million, national full-service company. He is a graduate of the University of Texas at El Paso with dual degrees in Accounting and Finance. He completed the MIT Executive Financial Management Program in 1987 and graduated from the Stanford Executive Advanced Financial Management Program in 1988. He is also a Certified Public Accountant.