Andrew Frawley

ANDREW FRAWLEY founded Xchange, Inc. in November 1994 and has served as
Chief Executive Officer since the company was incorporated in November
1996. Under his leadership, the company has grown from a one-product
campaign management company to a multi-product eCRM solutions provider,
with revenues of $43.3 million in 1999. Prior to founding Xchange, he
served as a Principal of Grant & Partners Limited Partnership, a
management consulting company. From May 1989 to July 1993, Mr. Frawley
held various positions at MarketPulse, a subsidiary of Praxis
International Inc., a developer and provider of database marketing
products. Most recently, he served as Vice President of North American
operations, responsible for managing sales, marketing, product
development, customer support and consulting. He is also a Director of
Easy Phone, a privately held developer of call center software products.
He earned a BS in Finance from the University of Maine and holds an MBA
in Marketing and Information Systems from Babson College.